Service business mindset - Examples of how technology-based firms move toward services
This booklet introduces the rationale for service business transformation and the key components of service business mindset. It shows practical examples of how technology-based firms have adopted and enhanced their service business.
Working towards UX-oriented mindset
The real key of success and reaching long-lasting competitive advantage based on experience thinking lays on the mindset of the organisation. In FIMECC UXUS program Fastems has make a remarkable change towards UX oriented mindset resulting in new innovations and competitive advantage over competitors.
Created by Inno-W Oy