How to forecast people flow?
In PoDoCo project Juho Kokkala together with KONE applied mathematical methods to forecast people flow in buildings. The project was closely linked to KONE’s vision to deliver the best people flow experience. “I am privileged applying the mathematics for developing KONE’s leading customer experience further” states Juho who is now continuing the work as permanent basis in KONE.
Working towards UX-oriented mindset
The real key of success and reaching long-lasting competitive advantage based on experience thinking lays on the mindset of the organisation. In FIMECC UXUS program Fastems has make a remarkable change towards UX oriented mindset resulting in new innovations and competitive advantage over competitors.
User experience in service sales - visualisations supporting sales of intangible services
Selling and managing intangible services is not an easy job to do for a product-centric industrial company. In FIMECC UXUS program modularisation and visualisation of complex service offerings was used to manage service operations and the sales of services. With the help of modularisation and visualisation companies can offer customised service efficiently and help...
Best user experience drives to market success
Five years ago Rocla and Konecranes embarked on an expedition towards user experience driven differentiation in the FIMECC UXUS program. It can been already seen that great experience offers significant competitive advantage driving to profit.
UXUS booklets - A glimpse of user experience for B2B industry
FIMECC UXUS program challenges current products, services, routines and organization culture of the Finnish metals and engineering industry by introducing user experience thinking for company operations. The booklet series compiled by Finnish academic researchers and experts on the Finnish metal industry’s corporate R&D function aim to provide a glimpse of user experience...
FINAL REPORT: UXUS "User Experience and Usability in Complex Systems"
User Experience and Usability in Complex Systems – UXUS (2010-2015) challenged current products, services, routines and organizational cultures by introducing user experience thinking for company operations. The aim of the FIMECC UXUS program was to develop and improve the competitiveness of the Finnish metals and engineering industry with the touch of UX. The final report...
Video series on UX
Positive user experience as a philosophy is a powerful way to re-think business. Video series on UX (in Finnish) offer insight into UX-driven design and the role of user experience (UX) in business. Videos also includes examples how user experience philosophy has been deployed in companies.
With gesture control farewell to buttons
Gesture control system which is well known in game world was applied into industry. Gesture control system improve productivity and increases user-friendliness by replacing buttons which are hard to reach, slow to use and have unclear functionality. The potential market is huge as there are many viable applications in robotics, mechatronics, industrial vehicles, process...