FutIS Booklet: Pathways and Tools for Service Business Renewal
DIMECC FutIS program has investigated the skills, process and tools development needed to capitalize on business opportunities associated with industrial services. The booklet compiled by Finnish academic researchers and experts on the Finnish metal industry’s corporate R&D function aim to introduce concrete pathways and tools for service business renewal.
Industrial internet renews service business and maintenance operations
DIMECC’s Service Solutions for Fleet Management (S4Fleet) research program has created various methods, tools and good practices that organizations use in their industrial internet applications and data-based maintenance and services. Industrial internet solutions are expected to improve the efficiency and quality of maintenance as well as customers’ satisfaction toward...
FINAL REPORT: FutIS "Future Industrial Services"
Future Industrial Services – FutIS (2010-2016) was establish to investigate the strategic opportunities associated with service-based value creation. At the time of establishment of DIMECC FutIS program the business landscape was changing rapidly, and industrial service was taking center stage in that transformation. The aim of the DIMECC FutIS program was to work out the...
Participatory methods in service innovations and servitization research
During DIMECC’s Future Industrial Services (FutIS) program, different methods have been used not only for research, but for boosting the service innovation and knowledge creation processes in and between technology-based firms and research teams. This high-tech result summarizes three participatory methods that were used in FutIS.
Service business mindset - Examples of how technology-based firms move toward services
This booklet introduces the rationale for service business transformation and the key components of service business mindset. It shows practical examples of how technology-based firms have adopted and enhanced their service business.
Capabilities for a value-based solutions business
Solution business holds a great promise for many manufacturing companies. Yet, increased solutions business volume does not always translate into profit. Many of the companies find it difficult to define the required capabilities needed for successful service and solutions business.
Mobile service technician 4.0
FIMECC S-STEP program has developed augmented reality based concepts of data and knowledge sharing solutions for mobile service technicians. The concepts introduce both new maintenance practises and new interaction tools to provide fluent access to data and knowledge relevant for the task at hand. The solutions will increase work satisfaction of service technicians, improve...
Strategic Change towards Future Industrial Service Business
The book containing various aspect of industrial transformation towards service business was created as a result of FIMECC FutIS program. The handbook enhances technology-based firms’ service business transformation by providing several contributions to service business research in Finland, with consideration of the latest international developments in the area.
Building blocks for operations and maintenance
From various machines and processes different variables relating to their state, operational environment, production process etc. are continuously measured. Very large amounts of measurement data are thus generated and they should be processed into useful information. Tools and methods developed in the TOLKKU project facilitate turning data masses to information...
Transforming industrial service business: tools and good practices for development
The practical handbook on service development methods and tools was created. The handbook enhances technology-based firms’ service business transformation by introducing practical tools and good practices for servitization and service development.