FINAL REPORT: S4Fleet - Service Solutions for Fleet Management
The goal of the Services for Fleet program (2014-2017) was to innovate industrial services that build on the ongoing digital transformation and leverage the existing global fleet of equipment and people. The program results include about 30 business outcomes, almost 200 academic publications, and a large number of internal and public seminars. The program consortium created...
Service business mindset - Examples of how technology-based firms move toward services
This booklet introduces the rationale for service business transformation and the key components of service business mindset. It shows practical examples of how technology-based firms have adopted and enhanced their service business.
Mobile service technician 4.0
FIMECC S-STEP program has developed augmented reality based concepts of data and knowledge sharing solutions for mobile service technicians. The concepts introduce both new maintenance practises and new interaction tools to provide fluent access to data and knowledge relevant for the task at hand. The solutions will increase work satisfaction of service technicians, improve...